At Luxury Train Company, we are committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with applicable data protection laws.
1. Data Collection & Usage
We collect personal data when you interact with us, including but not limited to when you:
Make inquiries or bookings for Palace on Wheels.
Subscribe to our newsletters or promotional content.
Contact us via email, phone, or social media platforms.
The types of personal data we collect include:
Full name, contact details (email, phone number, address).
Passport details (for booking and verification purposes).
Payment and transaction information.
Special requests such as dietary preferences, medical conditions, or mobility needs.
Any other details relevant to your travel booking.
We use this data for the following purposes:
Processing and managing your booking for Palace on Wheels.
Providing customer support and travel assistance.
Sending travel confirmations, itinerary updates, and important notifications.
Improving our services and customer experience.
Complying with legal and regulatory requirements.
2. Data Sharing & Third Parties
To fulfill your travel arrangements, we may share your data with:
Government authorities (for visa or travel clearance, if required).
Hotels, airlines, and local service providers involved in your booking.
Payment gateways for secure transaction processing.
Any other entities legally required under local or international regulations.
We do not sell, rent, or distribute your personal data to third parties for marketing purposes without your consent.
3. Data Storage & Security
We take all necessary precautions to protect your personal data from unauthorized access, loss, or misuse. Your data is stored securely on our servers and protected by industry-standard encryption protocols. However, while we strive to safeguard your information, we cannot guarantee absolute security of data transmitted electronically.
4. Your Rights
As a data subject, you have the right to:
Request access to your personal data held by us.
Request corrections to inaccurate or incomplete data.
Withdraw consent for marketing communications.
Request deletion of your personal data (subject to legal and contractual obligations).
Object to data processing under certain circumstances.
To exercise your rights, please contact us via email.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.
6. Policy Updates
Luxury Train Company reserves the right to modify or update this Privacy Policy as needed. Any changes will be posted on our website, and continued use of our services after modifications constitutes acceptance of the updated policy.
For any inquiries or requests regarding your personal data, please contact us at [email protected]