CHAIRMAN’S MESSAGE
Hospitality chose me as it allows me to create unforgettable moments and experiences. Imagine what is more excellent than touching lives and creating stories. The hospitality service provides plenty of white canvas on which I can paint these amazing stories through the best train travel in India.
For me, hospitality is an excellent way to spread happiness. The smiles I bring to people's faces after serving my services give pleasure to my mind and soul. I believe that nothing is more amazing than seeing guests' faces smile after they take a break from their busy lifestyles to enjoy the moments.
My mission is far beyond providing accommodations. I want to give guests some of the best moments of their lives on our train journey. Wedding moments hold a special place in my heart. I give my hundred percent and make sure that each and every dream wedding comes true, where every single thing is well prepared so that guests make some lasting memories.
Travel in India by luxury train is expensive, but through my hospitality, I have the opportunity to bring happiness to families at an affordable cost. The love of the families fills my heart with warmth and happiness, and I witness the real joy in their eyes every time.
Apart from that, I have a team of some of the most hard-working and loving professionals with whom I share my vision so that we can release hospitality's true potential. Not only this but by investing in their growth and encouraging their unique talents, we can create an amazing, joyous experience for our guests.
Join us on this memorable journey, transform the hospitality industry by creating magical moments, and inspire others to join us on this unique journey.
Code of Conduct
Introduction:
At Luxury Train Company and resort, we gave our best to providing our guests with amazing hospitality services for the best experience. Apart from that, our code of conduct marks the principal and values that guide our interactions with guests, community, and staff members.Guest Satisfaction:
a. We make sure that our guests feel satisfied with every single thing provided.b. We listen to our guests and take their feedback for continuous improvement in our service.
Integrity
a. Honesty and transparency are our first priorities when interacting with our guests and community.b. We always stick to all the legal and moral standards in our operations.
Respect:
a. We treat all our guests and community members with respect and without judging them.b. We make sure to create a safe and harassment-free environment for our guests.
Teamwork
a. We believe in collaboration and teamwork among employees to make sure everything is excellent in our services.b. We also promote open communication and a culture of mutual support.
Sensitivity towards Culture:
a. All cultures and traditions of our guests and employees are respected and are always welcome.b. We also ensure that culturally appropriate service delivery is offered.
Responsibility of Environment:
a. By environmental standards, we are fully compliant and only source goods and services that interfere minimally with the natural environment.b. We promote conservation and minimize the usage of waste.
Data Protection and Privacy:
a. We respect the privacy of our guests by protecting the information that they provide to us.b. The information belonging to the guests is not used without their permission.
Quality and Excellence:
a. The quality of all our services is always at its highest level.b. We are constantly updating our employee’s knowledge so that our services can be improved.
Engaging with the Community:
a. We also work actively in our community and also help the local community.b. We also promote positive things on social media for economic aspects.
Health and Safety:
a. The safety and health of guests as well as employees is our main priority.b. We obey all the safety regulations to improve health and properly train our staff.
Enforcement:
a. The code of conduct if violated may cause some trouble to both guests and all employees and if necessary legal actions will also be taken.b. Any violation should be reported to the supervisor, or the compliance officers by any of the employees.
OUR ONGOING PROJECTS
1. Lohagarh Fort Resort -
Lohagarh Fort Resort is in village Kukas near Jaipur, which is famous for its excellent facilities and amazing views of the Aravali Hills. Lohagarh Fort Resort gives you an opportunity to live royally like a king or queen in the accommodations with extreme comfort. There are 80 rooms in the resort to ensure that your stay will be the best experience of your life.2. Lohagarh Corbett Resort:
Lohagarh Corbett Resort is situated at Ram Nagar, Nainital. This is a wildlife heaven that incorporates adventures in a wildlife nature. We also providing tourism facilities besides nature and wildlife which would help people take a short break in their lives. Lohagarh Corbett Resort provides 16 roooms and suites for guests so that their stay is very comfortable.3. Kothi Lohagarh:
Kothi Lohagarh lies in the beautiful location of Jamdoli in Jaipur, which has beautiful sceneries and personalized service. Kothi Lohagarh is an ideal destination for couples, for a romantic-perfect weekend trip, or the perfect wedding location. In Kothi Lohagarh, there are approximately 15 rooms and all these rooms are well built and have the excellent amenities and features.UP COMING PROJECT
Hotel Mahal Khas Palace
Hotel Mahal Khas Palace is an out-of-the-box palace inspiring the travelers located in Lohagarh Kila in Bharatpur. This magnificent land displays the architecture of the Mughal and Rajput buildup from ancient times and it also has the royalty and tradition of Rajasthan in it. This palace was built by Maharaja Balwant Singh in the year 1826 and it reminds us of the Kings and Queens who had ruled Rajasthan.Hotel Mahal Khas Palace has over 40 well-designed rooms and suites that portray the culture of Rajasthan and India. Every room has its signature and style to give the visitor a royal feel with slight influence of historical Indo-Rajput style.
Not only this, but as you step into Hotel Mahal Khas Palace, you feel like you are transported back in time because ancient carvings on the walls and historical interiors surround this palace. Our main goal is to preserve this historical treasure while providing the best services to our guests.
At Hotel Mahal Khas Palace, every corner whispers fairytale stories in your ears. Whether you are on a business trip or a trip with family, we have all the facilities, including accommodations and activities, according to the guests' needs and preferences.
Hotel Mahal Khas Palace invites you to explore this gem in Bharatpur. Hotel Mahal Khas Palace is not just an ordinary stay; it's an opportunity to step back in the past and live like a King or Queen. Apart from that, whenever you are in Bharatpur, or nearby, you stay at Hotel Mahal Khas Palace for lasting memories.